Pidilite Industries Ltd. is one of the most reliable manufacturers of adhesive products, construction chemicals, and woodwork products in India, catering to millions of professionals in the country. Pidilite has a vast array of contractors, carpenters, interior designers, dealers, and distributors. In order to develop and enhance its partner ecosystem and facilitate their business processes through technology, the company has been making huge investments.
In order to drive digitalization amongst contractors, Pidilite launched an initiative by the name of LetsMultiply that acts as a complete digital ecosystem for carrying out all the necessary business tasks. Through LetsMultiply, contractors are able to do everything from generating quotations, managing employees, procuring materials, requesting designs, and contacting suppliers through one mobile application.
Business Problem
- The quotation process was manual, causing delays in project implementation.
- Fragmented communication from suppliers caused delays in procurement and lowered operational visibility.
- Manual ordering of materials was inefficient and cumbersome.
- There was no single platform for managing quotations, procurement, staff, and business operations by contractors.
- Professional design services could not be accessed through any unified process flow.
- The contractor management process was not efficient and scaled poorly for the business.
- The increasing digital requirements meant that a mobile-first platform was necessary for both contractors and dealers.
- Digital collaboration among contractors, dealers, and service providers was minimal for the coordination of projects.
- The manual process of doing business created extra workload and inefficiency.
- Separate business processes hindered tracking of activities and decision-making.
Challenges We Faced
Manually quoting the customers took much of the time and affected overall efficiency.
Contractors had problems sourcing their woodworking material and building supplies via separate sources.
It was difficult for clients to access the design assistance due to various contact points, which caused delay of projects.
Small and medium-sized contractors did not have a system to control employees, quotations, and other operations.
With different kinds of services provided by the application, the experience should be user-friendly.
Solution We Provided
Professional app developers created a scalable mobile platform built using Flutter and powered by secure REST APIs and cloud-enabled backend for digital transformation of contractors’ business processes.
The platform offered a unified environment in which users can handle all aspects of their workflow, starting from creating quotes and placing orders to asking for help from professionals in design and handling staff members.
The platform is tailored for use by professionals who work at construction sites, providing quick access and smooth navigation. By combining several business processes into one application, LetsMultiply became a digital business center.
Impact
Implementation of the tool called LetsMultiply allowed the contractors to implement digital technologies without impacting their usual working processes.
This solution managed to reach the number of downloads of 50K+ and made contractor work much more productive by facilitating quote generation, procurement process, and business management. Contractors received faster materials access, better dealer cooperation, and the ability to monitor their activities.
Engineering Highlights
A unified digital solution combining quotations, procurement, employee management, design services, dealer connectivity, and business operations into a single mobile application.
Digital Quotations – Instant quotation generation for contractors
Material Ordering – Simplified procurement of woodworking materials and adhesives
3D Design Services – On-demand professional interior design support
Contractor Management – Centralized employee and workforce management
Dealer Network Integration – Seamless collaboration with dealers and suppliers
REST API Integration – Secure and reliable business data synchronization
Cloud Infrastructure – Scalable backend for uninterrupted business operations
Flutter Mobile Platform – High-performance cross-platform mobile experience
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