Buyer-Seller Hub: Seamless In-App Purchases

Ecommerce

The intuitive E-commerce multi-vendor marketplace makes shopping easier for users by providing products and services from multiple vendors across their area. It provides a diverse selection of products at a competitive pricing as compared to other shops.

Business Problem

The client has its own business that involved dealing with buyers and sellers which was mostly running offline. He wanted to shift it online through the convenient app with the integration of multiple vendors in one single place. The business problem was proper inventory management, managing logistics and handling a high volume of transactions and orders for different vendors.

The Big Idea

The client came up with the idea to develop a multi-vendor Marketplace app to make services and products easily accessible to users from various e-commerce platforms and marketplaces. The client mentioned various requirements such as a well-performing app, scalable and safe for both users and vendors.

Our experts helped client to achieve their business targets and increased sales by 15% with customer satisfaction. We implemented a robust payment system and return policies for a hassle-free customer experience.

Brief into E-commerce and Marketplace Application

We added a list of well-known vendors that includes various categories of buyers and sellers. The app also contained advanced search through categories, personalized recommendations and an easy checkout with multiple payment options.

It includes a push notification feature that lets users know the latest product suggestions and offers currently running.

Our Process

  • Our team at Experts App Devs has gone through in-depth research regarding the powerful features of the app that allow customers and businesses to buy and sell hassle-free via the app.
  • As the look and user-friendly interface play a crucial role in any marketplace app development, our team of designers and developers built an appealing app layout and implemented some branding tactics to grow the client business.
  • The app allows users to log in/register to access the products or services from multiple vendors. We developed various other modules like inventory management to manage product listings, proper integration of products and services, a dashboard for both seller and buyer and much more.
multi vendor marketplace app development

Challenges

Developing a robust and high-performing multi-vendor app is needed to integrate end-users in the database because there are multiple categories of users and buyers who buy products online. Also, the app needed the proper inventory management to keep a record of stock and product listings, the experts at Expert App Devs conducted multiple mockups to ensure the database was fetching the right data and displaying the right item to users.

The main motto of the client was to make the service and product easily available to end-users at the steps and satisfaction. We implemented a hassle-free refund policy to ensure high-level customer satisfaction and trust in the business.

Solution

  • A Quick Login and Register

    Buyers can register using their contact number or email ID; once registered with the app, they can easily log in to the app using their ID and password.

  • Advanced Searching

    Buyers can easily search for desired categories of products and services by using advanced filters and sort by filters like price, categories and more.

  • In-App Wallet

    In-app wallet includes various payment options that allow buyers to pay securely using convenient payment methods.

  • Chatbot Integration

    With the help of a real-time chatbot, buyers can easily connect with the seller for any suggestions, help, or query to get it solved quickly.

  • Order, User, and History Management

    It allows you to easily manage orders, users, and other histories from the admin dashboard.

  • Reviews and Ratings

    Buyers can write and submit their experience and feedback for the service or product they opt for. Vendors can keep track of the complaints and service quality by checking ratings.

  • Notifications for Discounts and Offers

    Users can receive notifications or information on exciting seasonal deals via the app.

  • Help and Support

    It allows buyers and sellers to raise a ticket for a complaint or any issue regarding a service or product. Users can share their valuable feedback and experience here.

  • Zip Code and Area

    Buyers can first check the availability or delivery of the product or service in their service areas by simply entering the zip code in the text field.

App Screenshot

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