Telemedicine App Development

Telemedicine app development improves healthcare delivery in a remote environments. With the proper mobile application, you can enhance record maintenance, and remote consultations and improve overall healthcare infrastructure without adding costs.

Business Problem

The endless queues, inability to get the right doctor for consultation, and the hassles of booking an appointment led to delays in care and treatment. Most patients weren't going to the right doctor or getting the proper solution.

Moreover, patients visited the doctors after office hours, leading to huge queues and decreased productivity. The doctor couldn't attend to all patients in the limited hours and could not use their entire day to the fullest.

The Big Idea

Our client wanted to solve this problem related to healthcare delivery, prescription management, and maintaining electronic healthcare records (EHR).
The big idea- Telemedicine app development that offered consultations via audio/video calls. At the same time, the app will ensure that the prescriptions are shared with the patient, which they can use to buy the medicines.

A Small Brief into Telemedicine App

• Patients can create a detailed profile with their personal information and medical history with telemedicine app solutions. This is shared with the doctor whom you are consulting for the issue.
• Telemedicine app development allows patients to book appointments, schedule video calls, and connect with licensed doctors.
• The in-app payments allow the patients to pay the doctor fee at the end of the call. Video call allows the doctors to view the issues (rashes, burns, etc.), which can help them prescribe the right medicines. In the same app, the patients can view prescriptions and order history.
• At the same time, the doctors can send reminders for follow-up consultations.

Our Process

• Our experienced app developers met with the client’s team to develop the telemedicine application for the client. After several interactions and a complete transfer of the business logic for the platform, we ended the Discovery phase.
• To ensure seamless deliveries, we confirmed the client was in the loop at every phase. We created the feature list and planned for the development and milestones to detail the work scope, budget, and deliveries.
• Once approved, our team worked on the prototypes and design. This detailed UX design, interface detailing, and navigation.
• The last was building the app, testing it, and finally getting it approved by the client. We helped with the deployment post-optimization of the application.

Akin to in-person consultations, there would be a queue in the telemedicine app. We had to ensure that the queue was well-managed and that the patients could book an appointment with minimal wait.

The other big issue was the rescheduling feature. If the patient/doctor is unavailable, the app must help reschedule the call. We had to include an option for the same.

We built an algorithm that helped solve this issue and added it to the logic. So, time slots where the doctor is unavailable are automatically removed from the system. The patients can see when the doctor is fully booked versus when they are available.

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