On-Demand Medical Services Application

The on-demand medical services app can instantly connect patients to the doctor at the earliest. In this case, the time delay is minimal, ensuring care is provided at the earliest. It has made telemedicine services easy and accessible to people while blurring geographical boundaries.

Business Problem

The Pandemic led to a lot of people moving to remote work. This led to a significant issue in accessing doctors and health practitioners. People needed the convenience of getting doctors without stepping outside their homes. At the same time, they also wanted to make sure they could choose the doctor and the appointment time.

With a bleak future in in-person practice, practitioners were also looking for ways to connect with their patients. With the rise in telemedicine, the healthcare industry was looking for an opportunity to enhance the experience of both patients and providers.

The Big Idea

The client wanted to offer the convenience of medical services apps along with on-demand solutions to enhance the experience of both parties in a healthcare marketplace (read practitioners and patients).

The big idea: To develop an on-demand medical services app that includes in-person consultations, telemedicine, video/audio communication, and health record management. Patients and doctors can sign up for these apps and connect as needed.

Brief into On-demand Medical Services Application

• The telemedicine app will allow doctors across expertise to sign up and create their profiles. Patients can create their profile, view the doctor for the issue they are facing, select the most appropriate one, and book the consultation date & time.
• Apart from booking, the patients can complete the payments online as well. The on-demand medical services application maintains a complete record of the conversation and patient issues.
• We devised this dedicated application to help medical providers manage requests hassle-free. At the same time, patients can seek consultations or medical help without delays.

Our Process

• We created an accessible process that allowed us to deliver the telemedicine application for the requirements raised by our client.
• First, our team worked with the client to understand the issues faced by the end customers, the challenges they wanted the app to help with, and the project's scope.
• Our team worked on defining the requirements, features, technology stack, and all the details necessary to chalk out a plan.
• Once the plan was ready, our designers set to work on the interface for the medical services app. Considering the minimal learning curve requirement, we stepped up for the occasion by delivering a functional and accessible interface design.
• Our coders made the interface intuitive with their knowledge of programming language and frameworks. After finishing the testing, we deployed the app and kept our eyes on the feedback.